Online Recruitment Blog

The Marketing Executive at RECRUITadvantage, Jessica Rubinstein, has started her own blog about Online Recruitment which is an additional tool to our newsletter and our podcast.

The emphasis of the blog will be based around the latest news, views, information and trends about Online Recruitment. Please feel free to comment on any of the blog topics that you like.

Using the power of voice technology in recruitment campaigns

Jessica Rubinstein - Tuesday, May 20, 2008
We have been promoting turboVOICE our new product that uses voice technology called Interactive Voice Technology (IVR). IVR is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. IVR systems have been around for many years across different channels such as: telephone banking, call centre, customer facing or retail roles.

 

This technology can be used by recruiters, giving them the opportunity to take advantage of alternative channels of recruitment. It allows a new call to action to be through telephony. Your recruitment campaign message can be delivered 24/7 giving the candidates the ability to respond anytime.

The candidate can be reached by two options:

  1.  An email that is sent out to the candidate informing them that they are to call a number with explicit directions
  2. On the job ad, the candidate is prompted to call a number

Both options work, giving the company the opportunity to convey brand messages using music and tone of voice to personalise the message and soften the screening procedure.

This technology helps recruiters to reduce costs, reinforce company brand image, and increase candidates’ understanding of the role.

Is this technology you would use? Please comment your thoughts!




 

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